Clinical Documentation Improvement

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CLINICAL DOCUMENTATION IMPROVEMENT (CDI)

We specialize in designing and implementing Clinical Documentation Improvement (CDI) programs tailored to the needs of hospitals, physician groups, and healthcare systems. Our CDI solutions are built on a deep understanding of clinical workflow, regulatory requirements, coding integrity, and quality performance measures.

We work hand-in-hand with healthcare organizations to transform their documentation practices—ensuring that every record accurately reflects the patient’s severity of illness, risk of mortality, and clinical complexity—which are critical for accurate coding, appropriate reimbursement, and improved quality scores.

Key Features of Our CDI Program:

  • Customized CDI Strategy: We develop organization-specific CDI frameworks that align with your specialties, existing processes, and goals—whether value-based care, accurate DRG assignment, or reducing denial rates.
  • Expert CDI Specialists: Our team includes certified CDI professionals (CCDS, CDIP) who bring clinical and coding backgrounds across surgical, inpatient, and outpatient specialties to provide clinician-aligned guidance.
  • Query and Documentation Support: We assist providers in capturing missed diagnoses, clarifying conflicting documentation, and responding to clinical documentation queries in a compliant and timely manner.
  • Integrated Coding Collaboration: Close coordination between our CDI and coding teams ensures continuity from documentation through to final claim submission—boosting coding accuracy and audit resilience.
  • CDI Analytics & Monitoring: Through documentation audits, real-time dashboards, and performance feedback, we continuously track progress, identify improvement opportunities, and measure the financial impact.

 

By partnering with us, healthcare providers don’t just get a service—they gain a strategic partner in elevating documentation accuracy, optimizing revenue cycle performance, and staying ahead of regulatory expectations.

SERVICE INCLUSIONS

BENEFITS

We optimize your HIM and Coding workflows and achieve better outcomes. We provide custom services to improve the case-mix index and reduce DNFB.  Our experienced team members help you enhance the effectiveness of clinical documentation processes.  Our clients get the following benefits: 

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Ready to Elevate Your Healthcare Operations?

Partner with Spy Health for expert medical coding and revenue cycle management solutions. Our team is here to support your growth with precision and reliability.

Our Services

Medical Coding Services

Accurate. Compliant. Certified.
We provide precise medical coding solutions by certified professionals to ensure clean claim submission and faster reimbursements.

We offer risk adjustment coding which required highly skilled coding professionals to work together to capture the health status of their patient

We offer risk adjustment coding services for both Payers and Providers. By provider risk adjustment coding we contribute on

We providing complete full service, end-to-end coding and billing for ED visits. In addition to offering a complete ED revenue cycle management solution, we also

We offer targeted and effective HEDIS coding services that support healthcare plans in achieving excellence in quality reporting. Developed by the (NCQA)

We recognize that every denied claim tells a different story—and resolving it demands more than just routine follow-up. Our approach to (A/R) and Denial Management

We providing highly trained & efficient team for pathology coding services, By utilising Current Procedural Terminology (CPT) codes to describe medical procedures,

We provides expert radiology coding services for our clients with fully knowledge in relevant CPT codes for radiology procedures, such as X-rays

We coding service affords our clients access to specialty-driven coding experts. A designated project manager will serve as your primary point of contact

RCM Services

Streamline Your Billing. Maximize Revenue.
From patient registration to final payment, our end-to-end RCM services help healthcare providers boost cash flow and reduce denials.

Eligibility and Insurance Verification services stand as linchpins in ensuring the

Effective Patient Scheduling is not just about managing Patient Appointments. Effective capture

The primary reason for claim denials is because a patient is not eligible for services billed to the insurer by the provider.

In the realm of effective medical billing, administrators often highlight coding and clinical documentation

Healthcare organizations often grapple with administrative stress caused by outstanding claims and

As the foundation of any healthcare insurance claims, patient’s demographic entry is very important

The process of claims submission involves parsing of claims information from the RCM

Denial management services serve as an indispensable pillar in upholding the

We provide comprehensive patient statement services. We generate patient

CDI improves documentation clarity to support accurate coding, risk adjustment, DRG assignment, and audit readiness.

Yes. Our team includes CDIPs and CCDSs with experience in inpatient, outpatient, and surgical documentation.

Yes, we work within EHR systems to place compliant queries and extract documentation insights.

We focus on specificity in diagnoses, missing secondary conditions, and aligning documentation with clinical indicators.

Better documentation leads to higher DRG weights, accurate risk scoring, and fewer claim denials or audits.

Absolutely. We provide ongoing provider training to address common documentation issues and coding impacts.

FAQ

Got questions? We’ve got answers.

Have questions about our services or how we work? We’ve compiled answers to the most common queries to help you better understand what Spy Health offers and how we can support your healthcare organization. Whether you’re new to medical coding and RCM or looking to switch providers, our FAQs are here to guide you.

Call Us

+1(978) 502-4707

Mail Us

sales@spyhealthrcm.com