Denials
Denials
In working claim denials, we understand that each claim denial is unique and requires focused efforts to resolve the issue. At Spy Health, we bring strong capabilities in A/R and denial management.
Our denial management services include:
- Denials Processing:
- Understanding the typical denial reason codes, i.e., both ANSI and payer-specific denial codes
- Analyses root cause of each claim and files appeals with insurance companies
- Where appropriate, transferring the responsibility for payment to secondary insurance or patients as appropriate.
- Trending of denials and creating automated workflows
- Denial analysis and underpayment reviews
- Clinical denials – review and appeals. We correct medical codes, provide clinical documentation, and file appeals in payer-specific formats.
- Appeal Templates automation
- Training of clinicians and revenue cycle team on preventing denials
- Focus on denial prevention through root-cause analysis